I wrote to Amazon customer service to complain about the sweatshop conditions in their warehouse and got the following canned response:
At Amazon, the safety and well-being of our employees is our number one priority. We have several procedures in place to ensure the safety of our associates during the summer heat, including increased breaks, shortened shifts, constant reminders and help about hydration, and extra ice machines.
July 2011 was a highly unusual month and set records for the hottest temperatures during any single calendar month in cities across the East Coast. As a result of the abnormally high temperatures, we took many additional precautions to ensure the safety of our associates including closing our Breinigsville facility three times during the summer heat wave. We also supplemented our cooling systems by placing industrial AC units in all of our East Coast facilities, including Breinigsville. Also, in case associates needed any medical attention, we had our onsite healthcare team immediately available to attend to any needs. We are looking at additional measures we can take in the future, including permanent cooling solutions for our Breinigsville facility.
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